DEC 04, 2006
Service Recognition Award
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| MorganMMS' Annual Meeting held in Barcelona, Spain |
Jian Sun presented with the Service Recognition Award |
Morgan Molten Metal Systems (Morgan MMS) is committed to becoming the Number #1 supplier of products and services to the metal casting industry. Achieving this will require Morgan MMS to become recognized as the industry’s total customer satisfaction leader. And the key to our success is… our employees!
To help our company focus on total customer satisfaction, a new program has been established that recognizes employees who have conducted themselves in a manner that improves our standing with our customers.
The Service Recognition Award is a program that allows us the ability to publicly demonstrate appreciation for employees who have made extraordinary efforts to satisfy our customers.
Quarter 3, 2006 - Winner
Bipin Mukul, Export Sales Manager, India
Diamond Crucible Company Private Limited (India) (DCCPL) came under the Morgan Banner on 1st April 2006. Bipin has been an active member of marketing and has an immense drive towards his job as Marketing Manager. He has shown several personal initiatives towards the growth of DCCPL and recently finalised an order of INR 4.6 million from a new customer for the converter segments. In the month of July 2006, Bipin has been given an additional charge of handling and managing the exports out of DCCPL and he has shown good promise towards his increased responsibilities.
Quarter 4, 2006 – Winner
Jian Sun, Business Development Manager, China
Jian Sun has been working to develop Morgan MMS business in China for the past two years, while it’s a large market the possibilities for profitable growth are not always easy to find. Jian was instrumental in negotiating and securing the first order of specially designed crucibles for a propriety process used to produce a high specification alloy for the aerospace industry. The first order was for over $150,000 and will be supplied in Q4. If the customers’ start up is successful we can expect many more to follow.
The SRA committee has recognized both of these initiatives, and Bipin and Jian were selected as the winners for the Quarter 3 and 4 /2006. They were presented with awards at the sales meeting in Barcelona, Spain.
The other submissions that were considered were:
Mattheus Neto, Service Tech, Brazil
Estelle Giran, Customer Service, UK
